Your Privacy Is Our Responsibility

01

Introduction & Applicability

77bs is a trusted online gaming platform in Bangladesh. When you use our website, register, or use any of our services, we collect certain personal information. This privacy policy will tell you what types of information we collect, why we collect it, how we use it, and what measures we take to protect your information.

This policy applies to all 77bs users — whether you are a new member or an existing player. By using our services, you agree to the terms of this policy. If you disagree with anything, please contact us.

02

What Information We Collect

77bs collects only the information that is necessary. We never ask for extra or irrelevant information. A detailed description of the information collected is provided below:

A. Identity Information

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Mobile number and email address
• National ID information (where applicable)

B. Financial & Transaction Information

• bKash, Nagad or Rocket account number (for processing transactions)
• Deposit and withdrawal history
• Information related to the use of bonuses and promotional activities

C. Technical Information

• IP address and device type
• Browser type and version
• Time and location of site visits (subject to browser permission)
• Cookies and session data (see Section 7 for details)

D. Gameplay Information

• Play history, bet amounts and results
• Preferred games and categories
• Statistics related to time spent on the platform

We collect information directly from you — through registration forms, transactions and support communications. Some technical information is collected automatically.

03

Purpose of Information Use

77bs uses collected information only for the following legitimate purposes:

• Account management: To ensure registration, login and profile verification.
• Transaction processing: To complete deposits and withdrawals, including payments via bKash, Nagad and Rocket.
• Customer support: To resolve your questions and issues — via live chat or email.
• Security & fraud prevention: To detect and prevent unauthorized access, money laundering or fraudulent activity.
• Age verification: To ensure that only those aged 21 or above can use our services.
• Responsible gaming: To monitor gaming behavior and provide support to potentially at-risk players.
• Service improvement: To improve user experience and develop new features.
• Legal compliance: To comply with applicable laws and regulations.

We do not sell your information to advertisers or third parties.

04

Information Sharing & Disclosure

77bs may share your personal information with the following parties in limited and controlled circumstances:

Service Provider Partners

Payment gateways (bKash, Nagad, Rocket), technology infrastructure providers and game software suppliers (such as Pragmatic Play, Spribe, JILI, PG Soft, etc.) — these partners receive only the information necessary to provide services and are also committed to following equally strict privacy standards.

Legal Obligations

Required information may be provided to the relevant authorities based on a court order or government directive. In such cases, we will provide only the information that is legally required.

Business Transfer

If there is any change in the ownership or management of 77bs, user information may be transferred. However, the terms of this privacy policy will continue to apply in that case.

05

Information Security Measures

The security of your personal and financial information is 77bs's highest priority. We use industry-standard security technologies and practices:

• SSL encryption: All pages and transactions on the site are protected by SSL (Secure Socket Layer) technology, which encrypts your information during transmission and receipt.
• Data storage protection: Stored information is kept in encrypted databases, with no unauthorized access.
• Access control: Only authorized staff can access specific information and every access is logged.
• Regular security audits: Our systems undergo regular security testing.
• Two-factor authentication: An additional verification layer is used to protect your account.

Although we take the highest protective measures, it is not possible to guarantee complete security when transmitting information over the internet. It is your responsibility to keep your account password confidential and not share it with others.

06

Data Retention Period

77bs retains your personal information for as long as it is needed or legally required. The general policy is as follows:

• Information for active accounts is retained for the entire time the account remains active.
• Financial transaction records may be retained up to the legal time limit even after an account is closed or deactivated.
• Information related to fraud investigations or legal proceedings is retained for as long as necessary.
• Marketing or communication-related information will be deleted if you withdraw your consent.

Once a specified time period has passed or there is no legal requirement, we securely delete or anonymize your information.

07

Cookies & Tracking Technologies

The 77bs website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential cookies: Necessary for operating the core functionality of the site (login sessions, security).
• Functional cookies: Help remember your preferences (language, settings).
• Analytics cookies: Collect statistical information for monitoring site usage and improving services.

You can manage cookies by going to your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

08

Your Rights

77bs believes that you should have full control over your own information. You can exercise the following rights:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request the correction of inaccurate or incomplete information.
• Right to deletion: In certain circumstances you can request that your information be deleted — however, this may not be possible if there are legal obligations.
• Right to restrict processing: In certain cases you can request that the processing of your information be limited.
• Right to portability: You can receive your information in a common, machine-readable format.
• Right to withdraw consent: You can withdraw consent given for processing your information at any time.

Contact us to exercise these rights. We will process your request within a reasonable time.

09

Protection of Minors

77bs provides services only to those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

We verify age at the time of registration. If for any reason we learn that someone under the age of 21 is using our services, we will immediately close that account and delete the associated information.

If you believe that a minor is using our platform, please notify our support team.

10

Policy Changes & Updates

77bs reserves the right to update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A special announcement will be displayed on the site.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the site after changes are made will be considered as your agreement to the updated policy. If you do not agree to the new policy, please request that your account be closed.